RIGHT OF WITHDRAWAL

Right of withdrawal According to Article 5 of Legislative Decree 206/05 (consumer code) for the protection of consumers, regulating distance contracts, you have the right to withdraw, if your product does not meet your requirements or no longer interested in you, without penalty and without specifying the reason, not later than six working days from the date of receipt of goods.

Excludes all those products that must be customized or configured specifically for the client during production.

To exercise the right of withdrawal must be sent by registered mail with return receipt to IDEALIGHT Andrea Meini Via Casine, 3 to Perignano (PI) of the withdrawal request specifying the description and quantity of products you intend to return. The customer service department will contact you as soon as advising on the most suitable mode for the return (in this case the shipping costs are charged to your fact the D. lgs. 185/99 provides that the consumer has the right to withdraw without penalty and that the only charge against him are those relating to the return of the product).

The return of the goods, must be made ​​to the address above no later than six days of receipt. Since shipping costs Vs.carico entirely the choice of mode will still be used to Vs.discrezione. When returning from countries outside the EU all the costs of transportation, customs and VAT are charged to the consumer.
 

If the item being returned or its packaging does not meet the above conditions the withdrawal will be rejected without exception and sent a communication on the consumer, who will have to withdraw at the expense of same not later than 8 days from notice. Eight days, the product will be disposed of as unfit for sale and the consumer will not be able to rely in any way against IDEALIGHT.

As soon as we receive the package will be made ​​with ns. carefully verify its integrity must be complete with all original parts (including any documentation and accessories): in case of return items damaged or tampered with will not be able to arrange to refund the amount paid for the purchase of products.
Assessed the integrity of the goods we will refund to you the amount paid in the shortest possible time, you will be reimbursed by bank transfer within 30 days of receipt of registered letter with notice of cancellation.

N.B.: There is NO right of withdrawal for items not on this site or customized for the consumer.